Privacy Policy
Your privacy is important to us. Learn how enmacc, official partner of Omniflex Virtual Terminal, collects, uses, and protects your personal data.
1Introduction
Welcome to enmacc ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website enmacc.de.com or use our OTC energy trading platform and Omniflex Virtual Terminal services.
By accessing or using our services, including Omniflex login, Virtual Terminal Omniflex, and OTC energy trading platform, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the site.
enmacc operates as an official partner of Omniflex Virtual Terminal, providing innovative solutions for efficient trading of energy commodities. We safely accept any card type with OmniFlex from Worldpay, ensuring your transactions are secure and protected.
2Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources.
Personal Information You Provide
- Account Information: Name, email address, phone number, company name, and job title when you create an Omniflex login account
- Payment Information: Credit card details, bank account information, and billing address processed through Virtual Terminal Omniflex
- Trading Data: Transaction history, trading preferences, and energy commodity trading records on our OTC platform
- Communication Data: Messages, emails, and support tickets you send to us
- Identity Verification: Government-issued ID, proof of address, and business registration documents
Automatically Collected Information
| Data Type | Description | Purpose |
|---|---|---|
| Device Information | IP address, browser type, operating system | Security and analytics |
| Usage Data | Pages visited, time spent, click patterns | Service improvement |
| Location Data | Country, city, timezone | Compliance and localization |
| Cookie Data | Session cookies, preference cookies | User experience |
3Cookies and Tracking Technologies
enmacc uses cookies and similar tracking technologies to enhance your experience on our platform. Our Omniflex Virtual Terminal and OTC energy trading services require certain cookies for security and functionality.
Types of Cookies We Use
- Essential Cookies: Required for the operation of our Omniflex login system and Virtual Terminal Omniflex services. Cannot be disabled.
- Performance Cookies: Help us understand how visitors interact with our website by collecting anonymous statistical information.
- Functional Cookies: Remember your preferences and settings for a personalized trading experience.
- Marketing Cookies: Used to track visitors across websites to display relevant advertisements about our OTC energy trading platform.
You can manage your cookie preferences at any time through our Cookie Settings or by visiting our Cookie Policy page. Essential cookies cannot be disabled as they are necessary for secure transactions via Worldpay OmniFlex.
4How We Use Your Information
We use the information we collect for various purposes to provide and improve our services:
- Process and manage your OTC energy trading transactions
- Provide secure Omniflex login and Virtual Terminal Omniflex access
- Safely accept any card type through our Worldpay OmniFlex integration
- Verify your identity and prevent fraud on our trading platform
- Send transactional communications and trading alerts
- Provide customer support and respond to inquiries
- Analyze usage patterns to improve our energy trading solutions
- Comply with legal obligations and regulatory requirements
- Personalize your experience on our platform
- Send marketing communications (with your consent)
5Third-Party Sharing
enmacc may share your information with third parties in the following circumstances:
Service Providers
We work with trusted partners to deliver our services:
- Worldpay/OmniFlex: Payment processing and Virtual Terminal services
- Cloud Hosting Providers: Secure data storage and platform hosting
- Analytics Partners: Website usage analysis and optimization
- Identity Verification Services: KYC/AML compliance verification
- Communication Platforms: Email and notification delivery
Legal Requirements
We may disclose your information when required by law, regulation, or legal process, including:
- Response to court orders or subpoenas
- Compliance with financial regulatory requirements
- Protection against fraud or security threats
- Enforcement of our terms and conditions
We never sell your personal information to third parties for marketing purposes. All data sharing is conducted under strict contractual obligations and data protection agreements.
6Your Privacy Rights
Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:
Right to Access
Request a copy of your personal data stored in our Omniflex Virtual Terminal and trading systems.
Right to Rectification
Correct inaccurate or incomplete personal information in your account profile.
Right to Erasure
Request deletion of your personal data, subject to legal retention requirements.
Right to Restrict
Limit how we process your data while disputes or complaints are resolved.
Right to Portability
Receive your data in a structured, machine-readable format for transfer to another provider.
Right to Object
Object to processing of your personal data for direct marketing purposes.
7Data Security
enmacc implements robust security measures to protect your personal information on our OTC energy trading platform and Omniflex Virtual Terminal services:
- Encryption: All data transmitted through our platform is encrypted using SSL/TLS protocols
- Secure Servers: Data stored on PCI DSS compliant servers with regular security audits
- Access Controls: Strict access controls and authentication for all staff accessing personal data
- Monitoring: 24/7 security monitoring and intrusion detection systems
- Worldpay Integration: Payment data handled securely through Worldpay OmniFlex with tokenization
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your Omniflex login credentials.
8Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Account Information | Duration of account + 5 years | Contractual obligation |
| Trading Records | 10 years | Financial regulations |
| Payment Data | 7 years | Tax compliance |
| Marketing Preferences | Until withdrawal of consent | Consent |
9International Data Transfers
enmacc operates from Germany and may transfer your data to countries outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for countries with equivalent data protection standards
- Binding Corporate Rules for intra-group transfers
- Your explicit consent for specific transfers
10Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your data, please contact our Data Protection Officer:
Data Protection Officer
enmacc - Official Partners Omniflex Virtual Terminal